Community management | Consumer Value Creation
How to Create a Winning Social Media Community Management Strategy
Social CRM (Customer Relationship Management) Communities
16 Reasons Why Social Media Is Important to Your Company
Social Media for Social Impact: Fundraising and Customer Relationship…
Social Media Logo
CRM – Community Relationship Management?
Community relationship management and social media | SpringerLink
What is Relationship Marketing? - Definition from WhatIs.com
The Importance of Social Media Management - Merryn Bourne Creative
Difference Between Community Management and Social Media Marketing
New report shows how and why customer service must change due to social media use | Smart Insights
Community Responsibility
PDF) The Influence of Customers Social Media Brand Community Engagement on Restaurants Visit Intentions
Social Media and Community Management For Startups: Part 1 - StartupYard
Social CRM: The Intelligent Management of Social Networks - Besoftware
Social Shared Services – Implementing Social Media in Shared Services Organizations – simple processes
The New Normal: Three Elements of Social Media Success for Nonprofit Organizations - Colleen Dilenschneider
Key Differences: Community Management vs. Social Media Management
Social Media & Customer Relationship Management - RedAlkemi
PDF) Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House
